CANCELLATION POLICY 

1. GENERAL 

La-Vivo is committed to providing exceptional service in a timely manner. Unfortunately, 

When a customer cancels without giving enough notice, it prevents another customer from being served. For these reasons. La-Vivo has implemented a cancellation policy that will be strictly observed. 

2. FULL PAYMENT 

Your order is complete when we receive your full payment. Payments can be online or cash on delivery.

An online confirmation email &/Or WhatsApp message will be sent to you at the time of payment, that serves as confirmation of your order. 

3. CANCELLATION REQUEST 

Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at (02/20497473 - 01070702327] 

4. REFUND POLICY 

The refund request must not exceed 14 days from the date of payment. If the refund request is accepted the full paid amount will be recovered to your account in 14 working days.